Shipping & Returns

Shipping Policy

We are shipping honey within Australia within the limitations of the quarantine regulations of individual states. 

Shipping will be performed via Australia Post within 5 business days of an order received. 

Return & Exchange Policy

Product returns will only be accepted if the seal is unbroken. 

Honey that is crystallised will not be accepted as quality issue. It is a feature of unaltered raw honey that it will crystallise in temperatures below 36 degrees. 

To un-crystallise honey simply place the jar in 40C-45C until liquid again.